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Misc Policies

Policies

SUBSTITUTIONS

We reserve the right to update product designs, or substitute patterns or colors whenever these changes represent an equal or better value for our customers. Items illustrated are stock photos, as representative, as possible, of the product pattern and colors offered. Due to variations in individual web browser and monitor settings, colors may vary widely from the pictures. Since many of our items are custom, hand-made when ordered; no two finished items are identical, so patterns and design positions will vary slightly. All the sizes of products indicated or shown are close approximations and since there is no industry standard for collar or clothes sizes, PLEASE measure your dog directly and not order based on a previous purchase (like an old collar). Although our staff of proofreaders works diligently to ensure the accuracy of copy descriptions and prices, we reserve the right to correct typographical errors.

LIMITED SUPPLIES/QUANTITIES

Although we make every effort to maintain well stocked inventories, many of our items are limited edition patterns or fabrics and supplies may be limited. Due to the high volume of orders, some of our suppliers may have difficulty keeping up with demand, so we can not guarantee there will be sufficient quantities of all items ordered. We will ship whatever stock is available and offer you available alternatives or refund any excess payments. If additional stock is expected within a reasonable period, we will back order the remaining items and ship when they are available.

DISCRIMINATION

It is our policy to simply discourage and not tolerate discrimination of any type.

PRICES

Our policy is to offer you the lowest prices possible for the highest quality products. Prices like availability are subject to change without notice.

PICTURES AND IMAGES

Pictures and images on this site are copyrighted and may not be downloaded or copied without written authorization.  Picture quality/resolution on our site is relative--ALL furry Models are either members of our family or submitted by actual Customers.

PAYMENTS

We accept payments via PayPal Secure Shopping Cart. Sorry, we do not accept COD orders.

WHOLESALE ACCOUNTS

Wholesale accounts are welcome—contact us for information or to establish an account.
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